Frequently Asked Questions

What is a payday advance?

A payday advance is meant to be a short term cash loan which is often used to pay unexpected and immediate expenses such as bills, rent or even birthday presents. Cash advances should not be viewed as a long term financial solution and are typically due when the borrower receives their next paycheck. However, if the borrower wants to maintain the initial loan amount, by simply paying the administrative fee, the borrower can continue to retain the principal loan amount.

If I have bad credit can I still receive a payday advance?

Yes, even if you filed for bankruptcy, Serve U Cash will still approve you for a payday advance.

Why would I want to get a payday advance?

Typically, borrowers obtain payday advances to cover unexpected expenses that have arisen when they do not have the cash to pay them off. Furthermore, by obtaining a payday advance, borrowers are able to avoid costly NSF and bounced check fees.

How do I qualify?

Serve U Cash has very few requirements needed to obtain a payday advance. Please click here for more information.

I am not a homeowner, will Serve U Cash still approve me for a payday advance?

Yes, even if you are not a homeowner, you can still be approved for a payday advance by Serve U Cash

Once I am approved, how can I access my money?

Once you are approved, Serve U Cash will electronically transfer the funds into your bank account for you to access within hours.

How do I know my personal information is protected?

Serve U Cash employs physical and electronic security measures to ensure the integrity of all personal information that is submitted. 128 bit SSL technology is employed to encrypt all information submitted to Serve U Cash, a unique username and password are provided to you so you only you can access your online account and strict physical security measure as in place.

What payment options does Serve U Cash have?

Serve U Cash has three convenient payment options to suit the needs of the borrower. For more information click here.

How does the borrower pay the loan back?

When the due date arrives that is indicated in the loan agreement, Serve U Cash will automatically deduct the administrative fee from the borrower’s bank account. If the borrower chooses, they can call a customer service agent and indicate that they want to either pay the full loan amount off including the administrative fee, or just a partial amount including the administrative fee.

What is a loan renewal?

A loan renewal occurs when the borrower only want to pay the administrative fee in order to maintain the initial loan amount. If this occurs, once the administrative fee is paid, the loan is renewed with the same terms and conditions as the initial loan. Serve U Cash will contact the borrower and provide the individual with a new loan due date, which is typically when the borrowers will receive their next paycheck.

How many times does Serve U Cash permit a borrower to renew their loan?

Serve U Cash permits borrowers to renew their loan as many times as they require.

What is the highest amount Serve U Cash will approve for a payday advance?

Serve U Cash will provide borrowers with payday advances up to £1000

How much does it cost per £100 borrowed?

It will typically cost the borrower anywhere from £27-£29 per £100

What do I do if my personal information changes?

You can update your personal information by logging into the members section of the website and updating your information there. If you require further assistance, call a customer service agent at [not available].